Arrival and Departure Times

Check-in is from 3 pm.  Please advise at time of booking of approximate arrival time. Check out is by 11 am.

Deposit/Payments

A total of 50% of booking is to be paid at the time of reservation to secure your booking.  The balance is to be paid 14 days prior to arrival date.  We accept MasterCard and Visa Card. Direct Deposits are also available, please contact us for bank details.  If the reservation is made less than 14 days of arrival then the full amount is payable.

Cancellation & Refunds

All payments are non-refundable. However, bookings are transferable within a 12 month period, providing that the alteration is made more than 14 days prior to arrival date. No alterations can be made less than 14 days prior to arrival date.

Gift Vouchers

Gift vouchers are a popular gift for someone special and are created especially for your requirements.

Smoking

Alure Stanthorpe is a smoke-free environment inside. Ashtrays have been provided outside on the decks for guests. The Tented Villa is strictly non-smoking inside and outside.

Pet Friendly

We appreciate some couples love to holiday with their well-behaved furry/feathered family members. Alure has one pet-friendly villa. Prior approval is required. View pet friendly accommodation option.

Services

Complimentary booking service for tours and local restaurants.

What You May Wish To Bring

We provide a selection of easy listening CDs and an extensive range of DVDs.  Please feel free to bring your own selection of music and entertainment to ensure you have the ultimate experience.